Terms & Conditions

1. What is Clean Team?

Clean Team is a service that connects property owners (customers) with cleaning businesses (operators) and manages communication between them via Telegram. We handle scheduling, checklists, reminders, and reports — so everyone can focus on the clean.

2. Who runs Clean Team?

Clean Team is operated by the Clean Team team. For questions or concerns, contact us via Telegram.

3. Your agreement

By using Clean Team, you agree to these terms. If you don't agree, please let us know and we'll remove your account.

4. What we do

• Send and receive Telegram messages on behalf of cleaning businesses
• Store your name, Telegram account, and property details
• Manage scheduling, checklists, reminders, and post-clean reports
• Use AI to understand and respond to messages

5. What we don't do

• Employ cleaners — we provide tools for cleaning businesses
• Handle payments directly (coming soon)
• Share your data with other operators or customers

6. Your responsibilities

• Provide accurate information (name, number, address)
• Let us know if you want your account or data removed
• Use the service in good faith

7. Our responsibilities

• Keep your data secure and isolated from other users
• Send messages only relevant to your account
• Tell you clearly what we store and why

8. Removing your account

Message us anytime: "Delete my account" — we'll remove your data within 7 days.

9a. Waitlist

• If you join the waitlist, we collect your name, business name, email address, and Telegram user ID.
• This information is used to contact you about your waitlist status and to prevent duplicate applications.
• Waitlist data is retained for 12 months. If you are approved, your data is migrated to your operator account. If not approved, it is deleted after 12 months.
• Clean Team operates via Telegram. By joining the waitlist, you agree that we may contact you via Telegram.

9. Changes to these terms

If we update these terms, we'll send you a message via Telegram before the changes take effect.

10. Disputes

We'll always try to resolve issues directly. Contact us via Telegram before taking any other action.